Tuesday, August 02, 2005

Fuckstrated

How impossible. I just completed the stipulated amount of driving lessons in order to book a compulsory (meaning I can neither book nor sit for my practical driving test if I did not beforehand book and attend a lesson in which I drive an automatic car.) lesson in handling a car with automatic transmission. In other words, before that I couldn't, even if I wanted to, book said compulsory lesson driving a car with automatic transmission. The friendly computer system simply wouldn't hear of it. Fine, I thought. I'll wait.

But when I tried to book a slot for this compulsory lesson, I found, to my utter dismay, that the earliest possible date EVER was on 17th October, 8.50pm. Because I need only to take one such lesson, the ever-so user-friendly computer system did not allow me to put myself on the waiting list, in case someone who booked an earlier session might option out of it and that I may take it. Also, due to the fact that I need one book one session, once this is done, even before payment is made, I cannot - in order that I may convince myself that it was not my eyes playing tricks on me, or a glitch in the computer system perhaps - go back and check out the available slots for automatic transmission lessons any longer. In order to double-check that my eyes hadn't failed me, I had to cancel my lesson, which is basically equivalent to giving up what may have been the last slot available, so that I may search for something that well may not exist at all. Hence I gave up and paid for the 17th's.

Effectively, this means that I cannot graduate til after 17th October, even though I could possibly finish all my lesson subjects in two weeks' time, and otherwise be eligible to book for a test date. Because of this completely unnecessary delay, I have to go back to the school and pay through my nose for review lessons after that, to ensure that my skills behind the wheel do not get rusty before the practical test.

What they should have done:
Have a priority system for people like me.
Have a waiting list catered to people like me.
OR
Allow us to book our slots in advance (with necessary buffers to finish our stipulated lessons, if they must).

Asinine. Inflexible. Cocked-up system.

1 comment:

D said...

yeah man, the booking system really quite jialat... :P